PRIVACY POLICY Last Updated: January 15, 2025

  1. INTRODUCTION

    Welcome to Nxel ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access and use of nxel.co (the "Website") and all services provided by Nxel.

  2. ACCEPTANCE OF TERMS

    By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

  3. SERVICES

    • Service Description We provide business solutions including but not limited to:

      • Technology and AI solutions

      • Sales and marketing services

      • Professional consulting services

      • Digital transformation solutions

    • Service Delivery

      • We reserve the right to modify, suspend, or discontinue any part of our services

      • Service availability may vary by region

      • We strive to maintain high standards but do not guarantee uninterrupted service

  4. USER OBLIGATIONS

    • You agree to:

      • Provide accurate and complete information

      • Maintain the confidentiality of any account credentials

      • Use our services in compliance with applicable laws

      • Not engage in any unauthorized use of our services

      • Not interfere with the proper functioning of the Website

  5. INTELLECTUAL PROPERTY

    • Ownership

      • All content, trademarks, and intellectual property on the Website belong to Nxel

      • Users may not copy, modify, or distribute our content without written permission

    • License We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose.

  6. CONFIDENTIALITY

    • Client Information

      • We maintain strict confidentiality of client information

      • Confidential information will only be used as necessary for service delivery

      • We implement appropriate security measures to protect confidential information

  7. LIABILITY AND DISCLAIMERS

    • Limitation of Liability

      • We are not liable for indirect, incidental, or consequential damages

      • Our liability is limited to the amount paid for services

      • We do not guarantee specific results from our services

    • Warranties

      • Services are provided "as is" without warranties of any kind

      • We disclaim all implied warranties to the fullest extent permitted by law

  8. TERMINATION

    1. Either party may terminate services as per individual service agreements

    2. We reserve the right to terminate access for Terms violations

    3. Termination notice periods will be specified in service agreements

  9. DISPUTE RESOLUTION

    1. These Terms are governed by the laws of the England and Wales

    2. Any disputes will be subject to the exclusive jurisdiction of courts in England and Wales

  10. CHANGES TO TERMS

    1. Parties agree to attempt informal resolution first

    2. Formal proceedings may be initiated if informal resolution fails

  11. FORCE MAJEURE

    1. We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website.

  12. SEVERABILITY

    If any provision of these Terms is found invalid, the remaining provisions remain in effect.

  13. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Nxel regarding the use of our services.

  1. CONTACT INFORMATION

For questions about these Terms, please contact us at: Email: info@nxel.co Address: [Your London HQ address]

HOW WE USE YOUR INFORMATION

  • We use your information to:

    • Provide and improve our services

    • Process inquiries and requests

    • Send relevant communications

    • Customize your experience

    • Analyze website performance

    • Comply with legal obligations

    • Protect against fraud

4. INFORMATION SHARING

  • We may share your information with:

    • Service providers and partners

    • Professional advisers

    • Legal authorities when required

    • During business transfers or acquisitions

5. INTERNATIONAL DATA TRANSFERS

As we operate from London, New York, and Dubai, your data may be transferred across these locations. We ensure appropriate safeguards are in place to protect your information.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

7. YOUR RIGHTS

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to processing

  • Data portability

  • Withdraw consent

8. COOKIES

We use cookies to:

  • Improve website functionality

  • Analyze traffic patterns

  • Enhance user experience

  • Provide personalized content

9. CHILDREN'S PRIVACY

Our services are not intended for children under 13. We do not knowingly collect information from children.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

11. CONTACT US

For privacy-related inquiries, please contact us at: Email: info@nxel.co Address: [Your London HQ address]

12. LEGAL BASIS FOR PROCESSING

We process personal data based on:

  • Contractual necessity

  • Legal obligations

  • Legitimate interests

  • Consent

13. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.